South Western Railway

South Western Railway

Previously known as South West Trains, operates short commuter services as well as longer distance services from London to the South West of England.

About South Western Railway

South Western Railway is an English train operating company owned by FirstGroup and MTR Corporation that operates the South Western franchise. It operates commuter services from its Central London terminus at London Waterloo to South West London.

 

South Western Railway's Route

  • South Western Railway provides commuter and longer distance rail services throughout Hampshire, Surrey, Dorset, Wiltshire, Berkshire, Devon, Somerset, Cornwall, and Greater London.
  • London Waterloo rail station is the hub of the South Western Railways rail network and they run around 1,700 trains per day calling at over 200 stations.
  • London Waterloo connects to The Jubilee, Waterloo & City and the Bakerloo London Underground Lines, with over ground connections to the South East, including East Sussex, West Sussex, Middlesex and Kent.

 

Popular South Western Railway Stations

South Western Railway's popular destinations and mainline stations include Southampton Central, Portsmouth rail stations, Bristol Temple Meads, Salisbury, Exeter, Reading, Basingstoke, Guilford and Weymouth.

 

Onboard South Western Railway

  • Passengers can enjoy at seat trolley service catered for by Rail Gourmet for light refreshments and snacks during their journey, including wine, spirits and beer. The buffet service is available on all London trains to and from Bournemouth, Portsmouth and Exeter, and on some peak services between Bournemouth and Portsmouth.
  • Oyster cards are now accepted on all South Western Railway London routes and it is now possible top up Oyster cards at every South Western Railway station in London.
     

South Western Railway Customer Services

Primary Phone: 0345 600 0650

Address: Freepost: SWR CUSTOMER RELATIONS

 

Web address: South Western Railways - Customer Relations

Email: SWR online email form

Cycle reservations Tel: https://www.southwesternrailway.com/travelling-with-us/travelling-with-a-bike
Assisted Travel:

Phone: 0800 5282 100
Text: 0800 6920 792

Compensation

https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation/delay-repay