Merseyrail

Merseyrail is the brand name for the transport system that runs electrical urban services either side of the Mersey River, around Liverpool & Merseyside.

About Merseyrail

Merseyrail is a unique contract between operator Merseyrail Electrics Ltd and Merseytravel, the Merseyside passenger transport executive.

Merseyrail Electric Ltd is a 50:50 joint partnership between Serco and NedRailways.

Merseyrail Route

• Merseyrail provides train line services along the former Northern line and Wirral line routes.
• Merseyrail runs services in and out of a total of 67 stations, 66 of which are commanded by Merseyrail, including 4 Underground city centre stations.
• The Merseyrail network calls at stations including: Southport, Liverpool Lime Street, Ormskirk, Ellesmere Port, New Brighton, Preston, Chester, West Kirby and Hunts Cross rail station.
• Merseyrail also run services to Liverpool South Parkway train station providing airport connections to Liverpool John Lennon Airport.

Merseyrail Network Map (© Project Mapping)

Merseyside Region

The routes operated by Merseyrail are some of the most intensively used in the country carrying over 100,000 passengers a week and running around 800 trains a day. Underground Merseyrail services have been operating since 1886 along the Mersey Railway tunnel. Taking a train with Merseyrail is one of the quickest and greenest ways to travel around the liverpool and merseyside region.

Merseyrail Customer Relations Contact Details

Primary tel: 01515551111
Email: comment@merseyrail.org

Cycle Reservations Tel: 0151 702 2071
Assisted Travel Tel: 01515551111 / 08000277347

Compensation 

http://www.merseyrail.org/tickets-passes/refunds/refund-compensation-form.aspx