Rail Strikes

 

 

Following the announcement by the RMT about strike action Thursday 18 August 2022/ Saturday 20 August 2022 and ASLEF about strike action on Saturday 13 August 2022, the rail industry is currently working on implementing its contingency plans to minimise customer disruption as much as possible.

London Underground and London Overground will be on strike on Friday, 19 August, 2022. Please check your journey before you travel, especially if you need to travel across London.

 


Saturday, August 13 2022 (ASLEF: Arriva, Avanti, Crosscountry, , Greater Anglia (including Stansted Express), Great Western, Hull Trains, LNER, London Overground, Southeastern, and West Midlands Trains)

The revised timetable for the strike on August 13 2022 will be available on August 9 2022.

Please check your journey and set up alerts on National Rail.

If you have a ticket for travel on August 13, 2022, you can use this ticket either on August 12, 2022 or through to and including August 16, 2022. Please contact the train company for more information on easements, refunds, and cross-industry acceptance.

If you have purchased an Advance, Off-Peak or Anytime ticket and choose not to travel because one of the train operating companies are on strike, you will be eligible for full refund on your entire booking, providing that your tickets are wholly unused. To refund your booking, please email customer.support@raileasy.co.uk


Thursday, August 18 2022 & Saturday, 20 August 2022

If you have a ticket for travel on August 18, 2022 or August 20, 2022, you can use this ticket either on the day before the date on the ticket or through and including Tuesday, August 23. Please contact the train company for more information on easements, refunds, and cross-industry acceptance.

If you have purchased an Advance, Off-Peak or Anytime ticket and choose not to travel, you will be eligible for full refund on your entire booking, providing that your tickets are wholly unused. To refund your booking, please email customer.support@raileasy.co.uk


How does this affect existing bookings? 

You will be offered a full refund on your entire booking if you prefer to cancel and rebook your journey. 

 

If your journey is unaffected by the strike action and you wish to change your dates, please rebook your whole journey online and claim a refund by submitting a refund request here. The refund may be subject to a £10 admin fee.

Note:  If an amendment results in a lower price ticket, the difference in fare will not be refunded. Please also note that we are unable to offer travel vouchers or credit notes.


 

Passengers travelling on strike days have the following options: 

Refunds

If your service has been cancelled, delayed, or rescheduled, you will be entitled to a refund on your unused tickets. Please email customer.support@raileasy.co.uk

Change of travel dates

In the event of your service being affected by strike action cross industry ticket easements and acceptance may be made available. If you have purchased an Advance, Off-Peak or Anytime ticket and choose not to travel,  we will be able to offer a refund your entire booking for you. 

Change of train company or route

You may be able to use your ticket on another train company or an alternative route. Please check for ticket acceptance information on the train company's website or contact them for more details. 


 

More information: https://www.nationalrail.co.uk/service_disruptions/industrialaction.aspx