making a booking
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Station Search
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arranging assisted travel
Taking the train can be a daunting prospect, especially if you're making a journey involving several changes.
To make travel easier train companies provide a range of services to help disabled passengers or those requiring some assistance. This should be booked directly with the train company at least 24 hours in advance.
For a summary of the help available and how to arrange it, click here
collecting your train tickets
Opting for ticket on departure (ToD) when you book is usually the quickest and most convenient way to receive your rail tickets.
Train tickets are ready for pick up as soon as the booking is confirmed and can be collected from any National Rail station with ticket collection facilities free of charge. All you'll need is your booking reference and the credit or debit card you paid with.
booking cheap train tickets
We've tried to make the train ticket booking process as simple and stress free as possible. Train fares are always listed in price order with the cheapest train tickets at the top of the screen and a wide selection of train times and fares to choose from
If you're having problems using the website or have any queries, check out our FAQs section fo help
train fares explained
Whether you're after a cheaper fixed time advance fare, a more flexible off peak or anytime ticket, or want to enjoy the added comfort of travelling first class, we're here to help you find the train ticket that's most appropriate for your needs!
We've put together a handy guide to explain the different types of train fares available and which to opt for.
amendments & cancellations
Can I travel on an earlier or later train or cancel my train ticket?
All train ticket terms and conditions are set by the train company and will vary depending on the fare type. Please double and triple check the ticket terms and conditions before you book to make sure you are buying a train ticket that meets your requirements!
The terms and conditions of each rail fare can be viewed on the booking pages by clicking the blue information button beside the price of your chosen rail fare. All train ticket amendments and refunds are subject to a £10 admin fee.
split ticketing
Can't book your train tickets in advance, there are no cheap rail fares on your route or you just need rail tickets with a degree of flexibility? Try our split tickets finder.
Splitting your train ticket or breaking the journey down into two or more smaller portions with a separate train ticket for each section could be the key to finding a cheaper train fare for your journey. In many cases you won't even need to leave the train.
Split ticket savings are available on hundreds of different routes across the National Rail network and are not limited to specific rail journeys or to particular train companies
cheapest fare finder
If you're looking for the very cheapest train ticket and are prepared to be completely flexible with your travel times, our realtime cheapest fare finder tool is just the ticket to finding that bargain train ticket!
The cheapest fare finder tool searches over a much wider time frame than our ordinary search in order to flag up cheaper train tickets available at different times of the day.
To get started just click on the 'advanced options' tab on the bottom left hand side of the booking engine, then select the option marked 'find the cheapest fares throughout the day'
national rail
Is my train still running? Is my train going to be delayed?
Live updates and the latest realtime information on delays, train timetables, cancellations and service alterations across the National Rail network is provided by the National Rail Enquiries site.
Always use the National Rail site to check for pre-planned engineering works before booking train tickets and for current service disruptions affecting your route before you set off from home.
The National Rail site also provides helpful information on travel generally as well as details of facilities at individual stations.
Check Service Disruptions Here
