ZT5

Off-Peak Family Travelcard

Off-Peak fares are cheaper tickets for travelling on trains that are less busy. You may need to travel at specific times of the day, days of the week and sometimes on specific routes or operators.

The times when you may use your Off-Peak ticket will depend on the journey you are making and you will be advised when buying your ticket. The National Rail Journey Planner will automatically work out which tickets are valid for your journey.

An Off-Peak Day Travelcard allow customers to travel to London and enjoy unlimited travel throughout London on National Rail, London Underground, DLR, London Trams, and London Bus services within Zones 1-6.

Availability

Ticket offices and travel centres, self-service ticket machines at stations, rail-appointed travel agents, online at most train company websites or through other online retailers or train company telesales offices.  

This ticket can be purchased in advance or immediately before travel. 

Discounts

Child:

Children (Aged 5 to 15 inclusive): Special flat rate applies. Up to two children under five can travel free with each fare paying passenger. No further Railcard discounts.

Railcard:
Children (Aged 5 to 15 inclusive): No discount. Up to two children under five can travel free with each fare paying passenger. No Railcard discounts. 
Group:
Children (Aged 5 to 15 inclusive): No discount. Up to two children under five can travel free with each fare paying passenger. No Railcard discounts. 

Break of Journey

A break of journey is permitted on the outward portion off a Off-Peak Day Return unless otherwise indicated by a restriction shown against the ticket's Restriction Code.

Within the London Fares Zones, the ticket is valid for unlimited travel.

Change of Journey

If you wish to change your time of travel you can pay the difference between the cost of the ticket held and the cost of the ticket that is most appropriate for the journey you need to make. In many cases, if you are still travelling at a time when your ticket is not restricted, no additional fare is payable.

If you wish to change the date of travel, or the origin or destination of your ticket, it may be necessary to buy a new ticket and apply for a refund on your existing ticket (see Refund Policy below).

Refunds

Your ticket is refundable. If you decide not to use your ticket to make all or part of your intended journey then you can get a refund by returning your unused ticket to the ticket office or place of purchase (for tickets bought via websites, telesales or travel agents) within 28 days of the ticket expiry date.

You may be required to pay an administration fee (up to a maximum of £10 per ticket). The refund amount will normally take into account any use you have made of the ticket and in some circumstances no refund will be paid.