PTF

Platform Ticket

If customers are not travelling by train but wish to access the station platform - for example where there are ticket barriers in operation and they wish to assist someone onto the train or if they are a railway enthusiast - they may need to buy a Platform Ticket, depending on the discretion of staff.

Not all train companies still issue Platform Tickets but where they are still sold they cost ten pence (10p) and can only be purchased from the station ticket office. There is no charge to assist a disabled passenger to a train.

At other stations without barriers, unstaffed stations or at stations managed by certain train companies a Platform Ticket may not be required and customers are advised to check with the ticket office, where possible, before entering the platform. Each train company will advise their retail staff of their policy on Platform Tickets.

Availability

Train company ticket offices, where they are still issued.

Available to purchase at any time, where these are still issued.

Discounts

Child:

Break of Journey

Outward:

Not applicable.

Return:

Not applicable.

Change of Journey

Not applicable.

Refunds

Not refundable.