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Advance (Standard Class)

Advance tickets are single (one-way) tickets for many longer and some shorter distance journeys, are available in First Class and Standard Class and offer the best available price for each journey.

Tickets must be booked in advance of travel and are subject to availability.

Advance tickets are valid only on the specific booked train but can be changed before departure of the first reserved service for a fee.

Availability

Any National Rail staffed ticket office, train company telesales office, online at most train company website and selected rail appointed travel agents.

Some Advance fares (particularly the very cheapest) or additional availability on low quota fares are only available to purchase direct from the train company that the ticket is valid to travel with - usually only via their own website.

Tickets are valid only on the date and train service(s) shown on the ticket(s). Where applicable, valid only for travel in the class and reserved seat(s) shown on the ticket(s).

Discounts

Child:

Children aged 5 to 15 inclusive: 50% discount.

Up to two children aged under 5 may travel free of charge with each fare-paying adult.


Railcard:
34% discounts are available with the following Railcards: 16-25, Family & Friends, Senior, HM Forces, Disabled Persons and Two Together Railcards.
Group:
Child discounts, Senior, Family & Friends, Two Together, 16-25 , HM Forces and Disabled Persons Railcards discounts apply. 

Break of Journey

Outward:
Customers may not start, break and resume, or end their journey at any intermediate station except to change to/from connecting trains as shown on the ticket(s) or other valid travel itinerary.

Return:
Not applicable. Advance are single tickets only.

Change of Journey

Changes to time or date of travel must be arranged before departure of the first reserved train printed on the ticket, after which the ticket has no value and a new one must be purchased. Customers will need to present the ticket(s) and reservation(s) when they request a change.

Changes to tickets cannot be made on-board the train. If customers board a train without a ticket and reservation for that service, a new ticket must be purchased.

The origin, destination and Train Company or route shown on the ticket(s) must remain the same.

The difference between the price paid and cost of the next suitable fare for the journey is payable, plus a £10 administration fee per person, per single ticket for each change to a journey. If customers change to a train on which a cheaper fare is available, the difference will not be refunded.

Please note that where an Advance ticket has been purchased online and the ticket has either been self-printed at home or downloaded to a mobile device this may alter the rules for changing the ticket. The relevant conditions will be made clear when the ticket is bought.

 

Refunds

Advance tickets are non-refundable.

Where an excess fare has been paid up to the price of a walk-up ticket, the excess fare paid varies the terms under which the passenger can travel, but it does not alter the refund terms of the original Advance ticket. If the passenger subsequently asks for a refund on the combination of Advance ticket plus Excess Fare plus £10 fee, the Advance ticket and £10 fee remain non-refundable and a refund is only payable on the excess fare paid, less a £10 refund fee.

If the train the customer purchased a ticket for is cancelled or delayed by more than 60 minutes, special arrangements will be made to accommodate them on another train (although a seat cannot be guaranteed). If the train the customer purchased a ticket for is cancelled or delayed and as a result, customers decide not to travel, a refund will be offered on completely unused tickets and they will not be charged an administration fee.

There may be rare occasions where a cheaper Advance fare becomes available closer to the time of travel, for example if a group booking is cancelled and extra seats become available. Please note that in these circumstances Advance tickets that have already been bought cannot be refunded in part or in full.