Raileasy

First is delighted to have won the competition to run the Great Northern and Thameslink franchise. Our new company, First Capital Connect, will run trains between London, Brighton, Bedford, Peterborough, Cambridge and King's Lynn.
This Passenger's Charter sets out our commitment to our customers and shares some of our plans for the future. Our aim is to get the basics right and provide a service which is punctual and reliable, clean and safe. Our vision is: Your journey, Your choice, Your railway We have some exciting plans to improve your journey experience, whilst understanding that getting you to your destination safely and efficiently is always the priority.

We’re sorry but the Raileasy booking engine is unavailable due to planned maintenance.

If you have an urgent enquiry about a booking, please phone the call centre on 0906 20 20 002*.

(* calls charged at £1 per minute)

Back at 0130

Company Details

Company Name	First Capital Connect
Head Office Postal Address	Customer Relations Department PO Box 443 PLYMOUTH PL4 6WP,UK
Head Office Phone Number	0845 026 4700
Head Office Email Address	customer.relations.fcc@firstgroup.com