Appendix of Conditions
APPENDIX A DEFINITIONS
In these Conditions:-
(a) “Articles” means boxes, packets, packages, toys, unpacked clothing, umbrellas, sports equipment, musical instruments, wheelchairs and other such items not classed as luggage but excludes cycles;
(b) “Condition(s)” means these National Rail Conditions of Carriage;
(c) “Compulsory Ticket Area” means any area at a station identified by a notice which indicates that people may not enter that area without a ticket or other authority allowing them to enter that area, or to travel in a train arriving at or departing from that area;
(d) “Electronic Funds” has the meaning set out in Condition 9;
(e) “Electronic Ticket” has the meaning set out in Condition 9;
(f) “Luggage” means suitcases, briefcases, lap-top computer cases, vanity cases, rucksacks, holdalls, shopping bags, carrier bags and similar items but excludes handbags and other bags used for carrying personal effects;
(g) “National Rail Network” means the network of railway lines over which Train Companies operate scheduled passenger railway services;
(h) a “Permit to Travel” allows you to travel by train until you have a reasonable opportunity to buy the ticket you need for your journey, for a period of not more than 2 hours from the time of issue. The price you will have to pay for the ticket will be reduced by the amount you have paid for the Permit to Travel;
(i) a Train Company’s “Passenger’s Charter” means the document of that name or “Customer’s Charter” published from time to time by that Train Company;
(j) “Penalty Fare” means a penalty fare charged in accordance with a scheme made under the Penalty Fares Rules 2002 (as amended from time to time). The amount of a Penalty Fare will be as shown in the Penalty Fares Regulations 1994 (as amended from time to time);
(k) “Penalty Fares Notice” means the receipt issued when a Penalty Fare is charged;
(l) “Railcard” is a card which allows ticket(s) to be bought at a discounted fare;
(m) “Rail Service Company” means Network Rail, any person (other than a Train Company) who operates a station and any person who hires rolling stock to a Train Company, but does not include London Underground; 20
(n) “Season Ticket” means a ticket (including an Electronic Ticket) which allows you to travel for a period of 7 consecutive days or longer and will have one or more of the following characteristics:
(i) it shows the word “Season”;
(ii) it shows the word “Travelcard”;
(iii) it is endorsed with a photocard number;
(o) “Smartcard” means a card that is able to contain one or more Electronic Tickets and/or Electronic Funds;
(p) “Train Company” means a company operating passenger railway services which is required to apply these Conditions to its tickets under a condition of the Passenger Licence granted to it by the Office of Rail Regulation. A list of these companies can be found in Appendix C and an up to date list will be published on www.nationarail.co.uk. “Train Companies” means all or more than one of these Companies;
(q) “Zonal Tickets” are those tickets which permit travel only within a defined area.
APPENDIX B ADDITIONAL CONDITIONS FOR LUGGAGE, ARTICLES, ANIMALS AND CYCLES
Conveyance of Luggage and Articles in Passenger Accommodation
1. Passenger accommodation in these Conditions means the parts of trains with seats or sleeper berths including luggage stowage areas above, beneath and behind seats and adjacent to doorways.
2. Condition 46 allows you to take small items of Luggage and Articles into the passenger accommodation of a train. Small items are considered to be those with dimensions not exceeding 90 x 70 x 30 cm with a weight not exceeding 50kg. Each passenger (aged 5 years or more) may take three small items into a train free of charge, however, the dimensions of only two of these items may exceed 55 x 40 x 20 cm.
3. A fee not exceeding half the adult fare for your journey is charged for:
each additional item in excess of a passenger’s free allowance; and any item with dimensions exceeding 90 x 70 x 30 cm.
4. A Train Company may refuse to accept Luggage or Articles in passenger accommodation if any of the following apply:
the restrictions listed in Condition 49 apply;
the item would obstruct doorways, gangways or corridors;
the dimensions of the item exceed 100 x 100 x 100 cm; or
in the opinion of the Train Company’s staff, the item is only suitable to be conveyed in a luggage van.
For full details on the luggage allowances please refer to the full National Terms & Conditions of Carriage
5. For wheelchairs please refer to the table “Luggage and Miscellaneous Articles”
Conveyance of Luggage and Articles in Luggage Vans
6. A luggage van, in these Conditions, means the part of some trains provided specially to convey parcels, packages, cycles and larger items of Luggage.
7. Under Condition 47 the Train Companies may convey larger items of Luggage and Articles in a luggage van, if one is available. Items with dimensions exceeding 150 x 150 x 100 cm, or with a weight exceeding 75kg, will not be accepted. A fee not exceeding half the adult fare for your journey is charged for each item.
8. Luggage and Articles conveyed in a luggage van must be clearly labelled with your name, address and destination station. Staff will not release the items to you until you have proved ownership.
9. A Train Company may refuse to accept Luggage or Articles in a luggage van if any of the restrictions listed in Condition 49 apply.
10. For wheelchairs please refer to the table “Luggage and Miscellaneous Articles”.
Animals
11. You may take dogs and small animals with you into the passenger accommodation of trains. Animals, with the exception of blind or deaf persons’ assistance dogs at the discretion of the steward, may not be taken into buffet or restaurant cars. Animals are not generally allowed in sleeper compartments, however dogs may be conveyed in sleeper cabins with the permission of the Train Company. You should apply for such permission at least 48 hours before you travel.
12. Except for dogs, animals must be conveyed in a fully enclosed basket or pet carrier designed for this purpose with dimensions not exceeding 85 x 60 x 60 cm. Baskets and pet carriers must be large enough to allow the animal to stand and lie down in comfort. Animals which are too large for a basket or pet carrier with dimensions 85 x 60 x 60 cm may not be conveyed by train.
13. Two animals may accompany you on trains free of charge.
14. A fee not exceeding half the adult fare for your journey is charged for each additional animal in excess of a passenger’s free allowance.
15. An animal may be conveyed in a train’s luggage van, if one is available. A dog should be muzzled and its lead securely fastened as directed by Train Company staff. Baskets and pet carriers must be secure. Dogs and any baskets or pet carriers must be clearly labelled with your name, address and destination station. Staff will not hand over animals until you have proved ownership.
16. Dogs must be kept on a lead throughout your journey; other animals must not be taken out of their baskets or pet carriers. If your dog or other animal causes a nuisance or inconvenience to other passengers you may be asked to remove it from a train or railway premises by the Train Company or Rail Service Company staff.
Luggage and Miscellaneous Articles Item
When travelling by train you need to excercise common sense with your luggage allowance as there a specific guidelines you need to consider to avaoid any delays in your travel plans. In passanger accommodation you can normally carry items of luggage or articles with maximum dimensions of 90 x 70 x 30 cm and a weight not exceeding 50kg, up to 2 items per ticket holder (see clause 2 in this appendix) although other restrictions apply for luggage which are clearly detailed in the National Terms & Conditions of Carriage document which can be viewed in full by clicking here
Wheelchairs and powered wheelchairs
Wheelchairs must be folded unless in use and located in a section designated for wheelchairs where provided. They are conveyed subject to a maximum width of 67 cms and length of 120 cms.
Musical instruments
You can carry instruments in passenger accommodation if the dimensions do not exceed 100 x 100 x 100 cm and the weight does not exceed 50kg. You may also consider putting your luggage in a luggage van, if one is available, subject to the dimensions not exceeding 150 x 150 x 100 cm and the weight not exceeding 75 kg.
There is no charge if the item forms part of, and conforms with, the free allowance for Luggage and Articles conveyed in passenger accommodation (see clause 2 in this Appendix), otherwise a fee not exceeding half the adult fare for your journey will be charged for each item.
APPENDIX C LIST OF TRAIN COMPANIES AT JUNE 2006
Arriva Trains Wales/Trenau Arriva Cymru Limited
c2c Rail Limited
Central Trains Limited
CrossCountry Trains Limited1
First Capital Connect Limited
First Greater Western Limited2
First ScotRail Limited
First/Keolis TransPennine Limited3
Gatwick Express Limited
Great North Eastern Railway Limited
Hull Trains Company Limited
Island Line Limited
London & South Eastern Railway Limited4
London Eastern Railway Limited5
Merseyrail Electrics 2002 Limited
Midland Main Line Limited
New Southern Railway Limited6
Northern Rail Limited
Silverlink Train Services Limited
South West Trains Limited
The Chiltern Railway Company Limited
West Coast Trains Limited1
1 trading as Virgin Trains
2 trading as First Great Western
3 trading as TransPennine Express
4 trading as Southeastern
5 trading as One Railway (Anglia, Great Eastern, Stansted Express and West Anglia)
6 trading as Southern
A current list is available here or at station ticket offices, telesales offices, the National Rail website and travel agents licensed to sell National Rail tickets where you will also be able to obtain telephone numbers and addresses for correspondence with each of the above companies.
© Copyright Rail Settlement Plan Limited. Issue July 2006