We hope you find our website easy to use. However, just in case you need some help, we have a number of ways you can contact raileasy based on the type of enquiry you have so please select from the options below.
If you wish to contact us by phone you will be pleased to learn raileasy.co.uk has teamed up with JourneyCall who specialise in unbiased travel information in the UK and overseas.
JourneyCall is the UK’s first truly multi-modal helpline covering ALL forms of public transport.
Journeycall aim to provide you with up to date information on current and planned disruption, such as train delays caused by the weather, industrial action etc.
Services range from train and bus times to journey planning for the business and independent traveller.
Raileasy’s aim is to find you the best way of getting from A – B at the lowest cost regardless of your method of travel.
Through our knowledge of train and bus operators, budget airlines and ferry companies and with the exceptional level of service provided by JourneyCall we could save you £££s simply by searching for the best deals available at the time of your inquiry.
For information on cancellations click here
For information on amendments click here
Please Note: raileasy is unavailable due to fare and timetable updates every night between 00:50 and 01:10 except for the first Wednesday in every month when it is unavailable until 00:30. You will be advised how long it is before the booking engine shuts down.
*Calls cost £1/min from BT UK landlines. Costs from other networks and mobiles may vary. Average call length- 2 minutes.